User Wellbeing Play Safe

350f Responsible Gaming — Enjoy the Entertainment, Take Care of Yourself

At 350f, we believe meaningful entertainment starts with self-awareness. This page provides guides, self-control tools, and support resources to ensure your gaming experience remains positive and balanced.

Play for Fun, Not to Escape Set Your Time Limit for Each Session Gaming Budget = Entertainment Money Only Minimum Age 18 Professional Help Is Always Available Take a Break When You Need To — That's a Sign of Strength Play for Fun, Not to Escape Set Your Time Limit for Each Session Gaming Budget = Entertainment Money Only Minimum Age 18 Professional Help Is Always Available Take a Break When You Need To — That's a Sign of Strength

Our Commitment to Healthy Gaming

350f is committed to providing a safe, transparent, and responsible gaming environment for all users in Malaysia. We understand that online gaming is a form of entertainment — not a way to generate income or resolve financial difficulties.

We actively provide self-control tools, awareness resources, and referral pathways to professional support. Every decision you make on the platform — from deposit limits to cooling-off periods — is entirely your right, and we will respect it.

A healthy gaming experience means you are in control of the situation — not the other way around. 350f believes that with the right information and clear choices, every user is capable of making smart decisions for themselves.

Malaysian users enjoy casino entertainment responsibly with 350f

Recognise the Signs of At-Risk Behaviour

Spotting early warning signs is the first step to staying in control. Take note if you or someone you care about is experiencing any of the following:

Chasing Losses

Continuing to play in hopes of recovering lost money is a serious warning sign that needs to be addressed right away.

Losing Track of Time While Playing

If you frequently lose track of time and neglect daily responsibilities due to gaming, this is a sign that a time limit needs to be set.

Neglecting Social Relationships

When gaming starts to take the place of family, friends, or work in your life, it is time to take a step back.

Playing to Relieve Stress

Using gaming as an escape from emotional problems or stress is a pattern that should be taken seriously.

Borrowing to Play

If you find yourself needing to borrow money from anyone just to keep playing, that is a clear signal that a budget limit needs to be enforced immediately.

Feeling Guilty After Playing

Persistent feelings of regret, shame, or anxiety after every gaming session are psychological signs that deserve attention.

A Seremban user sets responsible gaming budget limits

Tips for Setting Time and Budget Limits

The most effective way to play responsibly is to set clear boundaries before you start a session. Here are some practical guidelines we recommend to all 350f users:

  • Daily or Weekly Budget Limit: Decide on an amount you are comfortable spending purely for entertainment, and treat it like a cinema ticket — once it is gone, the session ends.
  • Time Limit per Session: Set a timer or reminder on your phone to alert you when your time limit has been reached. Taking a break every 45–60 minutes is best practice.
  • Avoid Playing When Emotionally Unstable: Avoid playing when you are stressed, sad, or frustrated. Decisions made in an emotionally unstable state are rarely rational.
  • Track Your Spending: Keep a simple record of how much you spend each week. This helps you stay aware and accountable with your own finances.

Available Self-Control Tools

350f offers several self-control tools that you can activate at any time through your account. These tools are designed to help you stay in control:

Deposit Limit

Set a maximum deposit amount in MYR per day, week, or month. Once the limit is in place, the system will not allow any deposits exceeding that amount within the selected period.

Cool-Off Period

If you feel like you need a breather, activate a cool-off period of 24 hours, one week, or one month. During this time, your account cannot be used for any betting activity.

Self-Exclusion

For those who wish to stop entirely for a longer period, the self-exclusion option allows you to close access to your account for a set duration. Contact our support team to activate this option.

To activate any of the self-control options above, please contact the 350f support team via email at [email protected].

Minor Protection

350f strictly prohibits participation by anyone under the age of 18. All registrants are required to provide valid proof of age during the identity verification process.

We encourage parents and guardians to take proactive steps in protecting children from accessing online gambling platforms. Some measures you can take include:

  • Install parental control software on all shared devices.
  • Do not store gambling account passwords where children can easily find them.
  • Educate children about the risks of gambling as early as possible through open and honest conversations.
  • Ensure personal devices are always protected with a password or biometric authentication.

If you suspect a 350f account is being accessed by an underage individual, please report it to us immediately through our official support channels.

A youth protection initiative in Sabah through the responsible 350f platform

Life Balance & Seeking Professional Help

A balanced life is the foundation of a healthy gaming experience. Gaming should occupy only a small portion of your leisure time — not replace social activities, hobbies, work, or time with family.

If you or someone you know is struggling with gambling-related issues, seeking professional help is a brave and sensible step. You do not have to face it alone. In Malaysia, there are several resources you can reach out to:

  • Talian Kasih 15999 — 24-hour emotional support and counselling by the Ministry of Women, Family and Community Development Malaysia.
  • Befrienders Kuala Lumpur: 03-7627 2929 — Emotional support for individuals who need someone to talk to.
  • Nearest Public Hospital or Health Clinic — Referrals to a psychiatrist or certified counsellor are available through your family doctor.

350f will never judge or look down on anyone who chooses to stop or seek help. On the contrary, we fully support every user who makes a healthy choice for themselves and their family.

Always Remember

  • Gaming is entertainment, not a job
  • Never play with money you cannot afford to lose
  • Sound decisions come from a clear mind
  • Asking for help is a sign of strength, not weakness
  • Family and health are worth more than any win

Still Have Questions? We Are Here to Help

The 350f support team is ready to answer any questions about responsible gaming, account limits, or further assistance. You can also refer to our FAQ section.

Bahasa Melayu