350f Privacy Policy — How We Protect Your Data
This Privacy Policy outlines the types of information we collect, how it is used, and the security measures in place to protect 350f users. We are committed to upholding your privacy and ensuring your information is handled responsibly.
Information We Collect
We collect various types of information to ensure the platform runs smoothly and to deliver a better user experience:
- Account Information: Includes your name, phone number, email address, date of birth, and bank account details. This information is required during registration and identity verification.
- Device & Browser Information: Technical data such as device type, IP address, operating system, browser, and internet connection details are collected for security purposes and to optimise your experience.
- Payment Information: All financial transactions in Malaysian Ringgit (MYR), including payment methods and transaction history, for verification and record-keeping purposes.
- Cookies & Tracking: We use cookies to identify logged-in users, understand how the site is used, and facilitate smooth navigation. You can manage your cookie settings through your browser.
- Usage Data: Information about your interactions with the platform, including pages visited, time spent, and features used.
We do not collect sensitive information such as health data or biometrics without your explicit consent.
How We Use Your Information
The information we collect is used specifically to:
- Setting up and maintaining user accounts and managing communications effectively.
- To improve our service quality, including tailoring the user experience to the needs of the Malaysian market.
- Ensuring account security and preventing fraudulent or unauthorised activity.
- Processing financial transactions accurately and promptly in MYR.
- Responding to enquiries and resolving any complaints promptly.
- To comply with applicable laws and regulations in Malaysia.
Cookies & Tracking
Cookies are small text files stored on your device to improve your browsing experience. 350f uses cookies to:
- Identifying authenticated users and maintaining login status throughout a session.
- Collecting analytics data to better understand site usage and improve navigation.
- Managing user preferences and settings on the site.
You can manage and block cookies through your browser settings, though this may affect certain platform features. We do not use cookies to monitor personal activity outside of the 350f platform.
Data Storage & Security
350f safeguards your data using up-to-date technical and organisational measures. Your data is stored on secure servers protected by regularly updated encryption and firewalls.
Access to personal data is restricted to authorised personnel for platform-related purposes only. We conduct regular security audits to detect and address potential cyber threats before any data breach can occur.
While we take every precaution, no security system can guarantee 100% protection. Users are also encouraged to practise good security habits, such as keeping passwords safe and not sharing account information openly.
Sharing Information with Third Parties
350f does not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with:
- Payment service providers to securely process financial transactions within the platform.
- Technical service providers for the purposes of hosting, system maintenance, and anonymous data analytics that do not compromise personal privacy.
- Where required by law or directed by a statutory authority in the context of an investigation.
All third parties granted access to user data are bound by confidentiality agreements and must comply with strict data processing requirements as mandated in Malaysia.
User Rights
Users have the following rights regarding their personal data:
- Data Access: You have the right to request a copy of the personal information we hold about you.
- Data Correction: Submit a request to correct information that is inaccurate or incomplete.
- Data Deletion: Request the deletion of your personal data on valid grounds, subject to legal requirements and platform security obligations.
- Opt-Out & Restriction: Opt out of or restrict the use of your data for marketing or analytics purposes.
- Opt Out of Tracking: Managing cookie preferences through your browser or blocking third-party trackers.
Data rights requests can be submitted directly to our support team via the official email address listed below. All requests will be processed promptly in accordance with the policies and regulations in force in Malaysia.
Changes to the Privacy Policy
350f reserves the right to update this Privacy Policy at any time without prior notice. The latest version will always be displayed on this page along with the date of the most recent update, so users are always kept informed.
We encourage users to review this page periodically to stay informed of any changes. Continued use of the platform after an update is considered acceptance of the revised policy.
Data Security & Contact Us
We take your data security seriously and continually work to strengthen our defences. If you have any questions, concerns, or wish to submit a privacy or personal data request, please reach out to our support team via:
Our team will get back to you as soon as possible, typically within 1 business day. We value your trust and are fully committed to protecting your personal information.